ordering and purchasing
Orders may be placed directly with Zyteq as explained here or with our resellers listed below. All orders must be in writing and may be faxed, emailed or posted.
quotes
Please request official quotations by contacting Zyteq by phone or email. We prefer to discuss your quote to ensure that the correct item has been selected. It is important that configuration options, accessories and model variations are considered and we are happy to discuss these with you. A quotation is a legally binding document which is valid for 30 days. During this time Zyteq is legally bound to supply the item/s at the price quoted. Please note, only a written quote meets this requirement. Quotes provided from other companies or on information documents from assistive technology services do not constitute an official quote from Zyteq. If your quote has expired please contact Zyteq for an updated quote.
DO NOT BASE FUNDING SUBMISSIONS and GRANTS on our price lists without confirming pricing through an official quotation. Written quotations only, are legally binding for 30 days from the date of issue. Verbal quotations are not legally binding, nor are 'quotations' of our pricing gained from other sources, for example, assistive technology resource centres.
purchase orders from organisations or companies
Official Purchase Orders are accepted from organizations such as schools, hospitals, incorporated associations or companies for example. Upon receiving the order, equipment will be dispatched as soon as possible and an invoice will be issued providing 14 or 30 days payment terms. Stock remains the property of Zyteq until such time as payment is received. A Purchase Order is a legal contract to pay on supply of goods.
personal orders
Orders being placed by individuals who are paying privately are required to pay prior to the stock being dispatched. Payment may be by “electronic funds transfer” or cheque. See payment methods. The request must be in writing either by fax, post or email.
third party orders | insurance, trust funds or charitable organisations etc
For these orders we require written documentation from the organisation confirming that they have approved the equipment purchase. We will contact them upon receipt of your order and re-confirm this with them. Their documentation should include your account details or reference, a contact person at the organisation, delivery and invoicing address details. In some cases pre-payment may be required. If there are any questions about your order please contact us on the free call number.
payments
- genera| payment should be made in full either pre-delivery or on invoice (as described below).
- part payments cannot be accepted.
- payments split between two agencies (or agency and private) must both be received prior to stock being dispatched.
- cheques | should be made payable to “Zyteq” | should be crossed “not negotiable” | should be posted to the address above with a note containing your contact details
- electronic Funds Transfer [EFT] & Direct Deposit | funds are best transferred by secure internet banking or at a Bank of QLD branch (to avoid fees)
- Account Name Zyteq pty ltd
- Bank: ANZ
- Branch Clarendon Street, South Melbourne, Victoria
- Branch Number [BSB] 013435
- Account Number 481578451
- credit Card | credit cards are only accepted via Paypal electronic invoicing. Additional percentage charges apply to cover fees applied by this service. Please enquire.
- other | unfortunately we cannot offer payment plans, lay-by or hire purchase.
Zyteq resellers
TECHNICAL SOLUTIONS Australia 109 Ferndale Road SILVAN VIC 3795 Phone: (03) 9737 9000 Fax: (03) 9737 9111
TECHNABILITY - Spastic Centre 187-189 Allambie Road ALLAMBIE HEIGHTS NSW 2100 Phone: (02) 9975 8240 Fax: (02) 9975 5932
LINK-AT Adelaide, S.A. Phone: 0450 460 668 Fax: 08 8278 8671 email: office@linkassistive.com , website: http://linkassistive.com/default.htm
SPECTRONICS Inclusive Learning Technologies® PO Box 88 Rochedale QLD 4123 Phone: (07) 3808 6833 Fax: (07) 3808 6108 email: mail@spectronicsinoz.com Web: www.spectronicsinoz.com
NovitaTech REGENCY PARK PO Box 2438 REGENCY PARK SA 5942 Phone: (08) 8243 8348 Fax: (08) 8243 8337