Zingui
Support & Downloads
When installing Zingui Mind Express from CDs - error message appears as follows - “lhsp01.dll is missing”
The Mind Express Smart or Zingui CD for Australia includes a RealSpeak Solo version of the speech engine. (The Solo part is important). If you install this CD, everything usually works fine.
If you use a DOWNLOADed installation file of Mind Express Smart or Zingui or an updated version provided by Zyteq , it will (by default) suggest to install the RealSpeak version. This is however confusing as this is actually a "RealSpeak 2" version (which is NOT the same as RealSpeak Solo). In fact, you should choose to install the TTS3000/Acapela version in case of RealSpeak Solo. So, reinstalling the downloaded Mind Express Smart or ZIngui and choosing for TTS3000/Acapela should solve the problem.
How do I connect the Zingui to my computer?
1.Switch on the Zingui
2.Connect the Zingui to your computer using the supplied USB cable
3.Wait for the software to make the connection
4.Access the Zingui by using the browse function in ActiveSync or Windows Mobile Device Center or by going to (My) Computer > My Device
If you have problems connecting the Smart to your computer this way, follow these steps:
1.Make sure you have ActiveSync installed for Windows XP (download if required) or Windows Mobile Device Center for Windows Vista/Windows 7 (download the 32-bit version or the 64-bit version if required)
2.Make sure no antivirus software or firewall is blocking the connection
Can I disable the touchscreen?
Unfortunately, that is not possible for this device.
The touchscreen does not react immediately after waking from standby
This is normal. After pushing the on/off button to resume from standby mode, the display will be shown first. Then approx. 3 seconds later the touchscreen will be initialized.
How can I calibrate the touchscreen?
There could be a need to re-calibrate a Zingui after some time. In Mind Express, go to the menu and choose File > License Info. In the 'Activation code' field, enter 'CALLIBRATE' [yes with double L]and click 'OK'. Follow the on-screen instructions to execute the 7 point calibration.
The first syllable or letter of my recording is not always recorded
The Zingui will automatically start to record the moment it hears your voice. There might be a small delay between the time you start to speak and the time it starts recording. Also some letters like the 's' and 'm' are not easily detected.
You can redo the recording and try to stretch that first letter a little bit or say it a little bit louder. This may improve your recording quality.
Other settings like noise reduction and Automatic Gain Control (AGC) can be set in the Zingui settings menu, which might influence your recording as well.