Vibe 10

Spec sheet for Vibe 10 [PDF download]

Technical specifications 

• Microsoft Surface Go 4 based Intel Core i3
• Windows 11 Pro, 128 GByte SSD, 8 GByte DDR4L
• 10.5 inch capacitive touch screen, 1920 x 1280
• 1 x USB2(A) 200mA WiFi 802.11 - Bluetooth 5.0
• Integrated loudspeakers and microphone
• Remote control Jabbla IR
• Camera: 5MP front, 8MP rear
• Two switch input Dimensions: 265 x 235 x 2,5 - 5 cm
• Weight: 1 kg  

Vibe 10 Operating Instructions (Vibe 10 online eManual)

ZYTEQ's standard after-purchase service for Vibe 10

• ​Level 1 support for the life of the device
• A 3-month Premium Support Plan
• 2-year Manufacturer's Commercial Warranty

Warranty and AT Standards

There is no relevant Australian AT Standards (or ISO AT standards) applicable to this assistive technology product.
A 2 year warranty against manufacturing defaults. This does not include usual wear and tear, perishable and external accessories and batteries, damage to touchscreen/displays and accidental/neglect damage. 

Ongoing Level 1 Support

Level 1 support is included with purchase of Zyteq’s major systems.  This is for support which includes “basic issues and questions of a straight-forward and simple nature,” and it is available during business hours (AEST).  Free advice and support is also available where instructions and resources are provided for a "do-it-yourself" solution. Many useful support instructions and troubleshooting strategies are located on our website, which is continuously accessible. For the more involved questions or for a personalised training session the Premium Plan is included for the first 3 months, and can be renewed after expiry.

Zyteq's Premium Plan for Support and Maintenance

A 3 month support plan is supplied with your device. This is over and above Level 1 support and is ideal for help with getting started with a new system, or for a block of assistance for to cover a special setup or to receuve training on an aspect of the device or programming of the software.