In dealing with Zyteq for the majority of our Speech Generating Devices you are connecting directly with the exclusive, appointed dealer for these manufacturers.   This means that apart from importing the products, we have a close relationship with the developers, designers, trainers, engineers and other staff in these companies.  We have direct access to technical and support information and we are in frequent contact with specialist professionals and management.  For our Australian customers this provides a direct line of access to the manufacturers and a local resource, being Zyteq, with a wealth of information and answers to your questions.  If we don't know the answer we know exactly who to contact.   Zyteq is the exclusive dealer for:

• Abilia (LightWRITER)
• Jabbla (Vibe, Allora, Tellus)
• Smartbox (GridPad, TalkPad, Grid software)
• Alea (Intelligaze)
• Zabonne (Zavox Reo)

These companies are not simply suppliers; they are the manufacturers and have designed, developed and supported their products over a relatively long period.  They are specialist companies devoting their work to assistive technology.  

Zyteq also offers products from other companies including Ablenet and Pretorian.

Your purchase - our mission

When you purchase from Zyteq, or nominate us as the supplier in your application for funding we will support the ongoing use of the equipment in our mission to make sure that everything runs smoothly.  

We offer :

• Phone support - a freecall number is available for 'over the phone' assistance with any questions you may have for example, for installing the software or troubleshooting any problems that arise
• Web support - instruction guides and tip sheets, downloads of useful resources or information where you can access them
• Face to face – training and support in your own environment with your team, by appointment when we are in your region.  Alternatively Skype can be used for on-line video support. 
• Training sessions, workshops and clinics - are held throughout the year in various locations around the country.  Some sessions are free and others have a registration fee.
• At almost any time, you can ring and chat with us. Have your equipment in front of you and we will try some quick troubleshooting on the spot to get things on track again.

NDIS