Equipment Trials and Hire

Free, flexible device trials

 We support you every step of the way in choosing the right AAC solution for your goals and needs. This includes the opportunity to trial a device for free beforehand, with a range of trial options available.

 Starting with a free consultation with our Assistive Technology experts is recommended to help identify the right device to try.

 Our support begins before your trial to ensure you are fully prepared, continues during the trial period to help you get the most out of your trial, and afterwards to evaluate how it went and determine the next steps.

Trial Options 

Free trials:

• 24-hour trial – Pick up a device to try for 24 hours at no cost.
• 1–3 week trial – Try the device for free from one to three weeks (Typical wait times for free trials are two to twelve weeks, depending on demand).

Paid trials to reduce wait time:

Opt for a 2 or 4 week paid trial to reduce the wait time.

Device rental:

3-month rentals – Available to support you in various situations, for example, while waiting for funding approval, or when longer access to the device is needed, but purchasing may not be suitable. Learn more about device rentals here. 

Get started by booking a Free Consultation or submitting our Trial Application Form below.

      

Our Approach

We aim to ensure each trial is successful, meaning it meets its goals and helps determine whether the device is the best fit for the client. We provide structured support before, during, and after the trial period.

How We Support You

As the supervising clinician, you’ll receive assistance throughout the process.

Before the Trial

• Helping select the most appropriate device for the client’s needs.
• Discussing and documenting the aims of the trial.
• Advising on any preparation needed prior to device dispatch.
• Providing software information, trial licences, and training as required.
• Ensuring equipment arrives before your first session with the client.
• Offering support via phone or video call so you feel confident using all features and setup options.

During the Trial

• Assisting with new questions that arise once the device is introduced.
• Supporting you in customising settings and features to match the client’s preferences.

Towards the End

• Providing guidance to help you determine whether the assistive technology is a suitable and effective option for the client.

Why Trial Equipment?

Trial equipment is available to:

• Opporunity for the client to test whether a system meets their needs.
• Enable support teams to learn programming and setup.
• Temporarily replace equipment that is being repaired (hire fees apply).
• Support longer-term rental arrangements (separate from trial).

How the Trial Program Works

1. Book a Free Consultation to discuss needs and device options.
2. Complete the Trial Application Form online or with an AT Consultant.
3. Application review by a senior AT Consultant; approved trials are wait‑listed.
4. If you opted for a paid trial, payment is processed and then scheduling proceeds.
5. Free trials are queued, with updates provided along the way.
6. Terms & Conditions signed by all parties.
7. Trial Planning Call arranged with the primary clinician.
8. Pre‑dispatch confirmation once equipment is ready.
9. Book a Trial Set‑up Call via the link in your email.
10. Equipment dispatched via Express Post, courier, or in-person delivery with training if arranged.
11. Initial training and ongoing support provided during the trial through booked calls.
12. Evaluation of your trial to discuss outcomes and next steps.
     

Get started by booking a Free Consultation or submitting our Trial Application Form.