We are here to support you for the lifetime of your device. You can get support in several ways:
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Call us: 03 9696-2944
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Email us: [email protected]
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Book a 20 minute Technical Support session by clicking below
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If you have a Premium Plan, click the link below to book a 45 minute session
What can be discussed during a technical support session
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Diagnosing and resolving technical issues
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Assisting with communication software updates
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Arranging for devices to be returned for repair
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Providing useful support instructions and troubleshooting strategies
What can be discussed during a Premium Support Plan session
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Assisting with device setup and customisation
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Connecting external devices for environmental control
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Training on the use of a device or software
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Instruction on how to customise gridsets

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